Artwork stating 'Education Destroys Barriers', 'We Demand Treatment', and 'I Need A Chance'

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  • Getting books from the U.S. feeds these students' love of reading

    An organization called Books for Africa collects donations of books from all over the country to send to schools in Rwanda. Books for Africa has sent over 41 million books over the past 30 years to 53 different countries. Students at one of the schools receiving the books in Rwanda say they enjoy reading because it helps them improve their vocabulary and learn about American culture, but they also wish they could receive more books about Africa.

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  • The town that refused to let austerity kill its buses

    When subsidies for local buses were cut, bus services stopped in West Oxfordshire. Rather than give in and allow retirees and children to be stuck in their homes, forward-thinking citizens stepped up and created a co-operative to run their own bus system, West Oxfordshire Community Transport. Through volunteer efforts and dedicated workers, the system is thriving and the model has spread across the UK.

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  • Barcelona Finds a Way to Control Its Airbnb Market

    Swamped by short-term vacation rentals, Barcelona pushed Airbnb to share data with government officials and help ensure that only licensed properties are listed on the site. The agreement offers a model for how other cities can respond to the same problem.

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  • How Canadian Cops Ended a Decade-Long Fight Over How to Manage the World's Polar Bears

    Differing laws, policing, and management across borders has made it difficult to combat the huge industry that is Wildlife Crime, but a new approach in Canada is showing the way for some common ground. By collaborating with local sellers, a micro-chip can be attached to pelts to track their movement and discern whether the pelt is being sold illegally or not -- even across borders.

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  • How Denmark lost its MindLab: the inside story

    Denmark’s MindLab pushed experimentation and innovation in government for more than 16 years, inspiring imitators around the world. Now shut down, the innovation lab fell victim to a swift shift in political priorities, say former directors. Digital transformation of the civil service is now the focus.

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  • It's time to step away from the shiny object

    By focusing on redefining a problem and finding a human-centered solution, government agencies can make more sustainable change than by merely using a temporary technology fix. In Anchorage, civil servants used behavioral design to redesign a debt collection letter. Though not so glamorous, this solution saved the government money, increased the rate of people who pay debts on time, and pushed the government to reassess their processes to better serve residents.

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  • A Blueprint for Human-Centered Change

    In Michigan, private design firm Civilla successfully pitched a human-centered redesign of the state's unwieldy and redundant public benefits form. By highlighting and emphasizing the experience that applicants had with the old firm, Civilla convinced the Michigan Department of Health and Human Services to make a change, and the new form is now 22% more likely to be completed.

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  • Can ‘Tennessee Promise' of free tuition offer lessons for Seattle and Washington?

    Seattle Mayor Jenny Durkan looks to Tennessee's initiative that offers free community college education for every high-school graduate in the state. Only one year after Tennessee became the first state to offer such assistance, the college enrollment rate by five percent.

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  • The Power of Coaching

    Women’s Way, a new Philadelphia-based program, aims to promote economic equality through women’s financial empowerment initiatives. Based on a successful model in Delaware, the program uses financial coaches to help participants reach personal finance goals. It is also part of a broader initiative to decrease poverty while also changing the narrative about how people talk about the issue.

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  • Leave No Worker Behind

    A decades-old principle called “just transition” has made international headway in the fight against climate change and toward equity and sustainability. Fundamental to the principle is transitioning from a capitalist system to a localized one that prioritizes cultural inclusion, local economies, decarbonization and environmental justice, and food sovereignty. But as this idea reaches prominence on the global stage, those that have been involved for years worry that its core meanings, morals, and actions will be co-opted.

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