Artwork stating 'Education Destroys Barriers', 'We Demand Treatment', and 'I Need A Chance'

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  • The Last Line of Care

    An alternative response team in Durham, North Carolina, responds to certain 911 calls instead of the police to help people in crisis. Now, it’s working to improve the ways it connects those people with social services afterward.

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  • Keeping People Safe

    Durham’s alternative crisis response team of social workers, HEART, responds to 911 calls to mitigate conflict on their own or with the police. The program is designed to keep everyone involved safe while preventing a situation from escalating to violence.

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  • Convincing the Cops

    Durham, North Carolina, instated an alternative crisis response program that dispatches social workers to respond to 911 calls about people in mental health crises. The team’s successes earned the support of an initially skeptical police department.

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