A Year With 988: What Worked? What Challenges Lie Ahead?


The Suicide & Crisis Lifeline’s 988 hotline reached its one-year milestone this month and has greatly increased the accessibility of mental health care. Since launching last July, 988 has received about four million calls, chats and texts. The hotline offers 24/7 support and the average response time is now down to 35 seconds, a dramatic decrease from the previous one minute and 20 seconds.

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