As Prisons Cancel Visitation, The Phone Line Becomes A Life Line


To alleviate the isolating effects of COVID-19 restrictions in prisons barring outside visitors, some prisons have encouraged phone and video contact with family by waiving the fees normally charged for such services. In Utah, the first 10 calls per week are free. Federal prisons have waived the charges entirely. Maintaining healthy family relationships has been shown to relieve prisoners' loneliness and anxiety, which equates to better behavior. And it reduces future lawbreaking by strengthening bonds that help in finding housing and jobs once the prisoners are released.

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