Company Thinks It Has Answer for Lower Health Costs: Customer Service

Lack of reading material is not only a third-world problem – many poor families in the United States lack access to and funds for books. A program that helps get books to into the homes of low-income families can boost literacy, and help publishers, too.

Overall, Cambodia is a relatively poor country whose residents don't own much. Norwegian hotel owners in the city of Krong Siem Reap urge their Cambodian staff to be more in charge of making their own decisions by making them co-owners of the hotel, an act that forced them to have more confidence and critical thinking skills.

Washing hands in between contact with patients is one of the most important things a healthcare worker can do to prevent the spread of disease and reduce the rise of superbugs like MRSA. A new technology is increasing rates of hand washing by displaying, via a sensor in an employee's badge, whether the healthcare provider has washed their hands recently.

A overview of 2014's Fixes columns - connecting the dots between 60 or so ways that people are trying to change the world.

The highest hospital costs come from preventable emergency room visits. A doctor in Camden developed a home visit program which gives better and cheaper care.

A nutrient powder can save anemic children, but the people who could benefit are distrustful. Having local mothers distribute the supplement was successful in Bangladesh.

While critics argue that Naloxone isn't safe for over-the-counter use, some cities have found success distributing Naloxone to community members to help save lives of addicts who overdose. Naloxone can be administered to help those overdosing survive and jump-start the withdrawal process.

To educate and prepare new mothers, Centering Pregnancy and Centering Parenting sites in the United States offer community-based patient-centered care in low-income areas. Centering offers interactive learning, check-ups, and social support, so that women can take charge of their health.

The company that manufactures Lifestraw, a water purification device, has found a way to distribute their product to impoverished Kenyan families for free, while still making a profit. In the global carbon credit market, businesses receive carbon credits for projects that reduce greenhouse gas emissions. These credits can then be sold to companies who need to offset their carbon emissions, allowing green companies to make a profit off of their small ecological footprint.

The health problems of millions of Americans are directly related to patients' failure to follow doctors’ orders. Community health workers are increasingly successful in New York and other American cities – not to substitute for doctors, but to help patients stick to their treatment plans.