Instead of Eviction, Landlords and Tenants Talk It Out


Philadelphia's Eviction Diversion Program has helped keep more than 400 landlord-tenant disputes out of eviction court proceedings, mainly by using volunteer mediators to work out mutually agreeable plans for tenants to get caught up on their rent payments. The program started in 2020 as a way to keep people housed during the pandemic. By giving landlords and tenants a place to talk out their issues without the expense and repercussions of going to court, and by connecting tenants with rent-assistance aid, the program's launch was successful enough to win an extension throughout 2021.

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