Maryland Stands Up Online Grants Application in Just 8 Hours


The Maryland Department of Information Technology adapted an existing system to quickly distribute small-business grants and loans due to Covid-19. The Maryland OneStop platform, a single site for state licenses, permits, and certifications, was built with an agile approach decoupling front-end user experience from the back-end where the program does the work, which allowed quick front end modifications to launch the loan and grants online when coronavirus hit. The system processed 18,000 applications in the first 3 days and 56,000 within a month. The success was preceded by many years of planning and work.

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