On Election Day, Facebook and Twitter Did Better by Making Their Products Worse


Facebook, Twitter, and other social media sites defended against election-related disinformation campaigns by quickly identifying and removing fake accounts and putting labels and warnings on posts that made false claims of voter fraud and premature claims of victory. Instead of frictionless usability, they slowed or shut down core parts of their products such as limiting political ads, tweaking recommendation algorithms, and/or preventing sharing and comments on questionable posts. Threats will continue in the weeks ahead, but the companies have prevented widespread disinformation campaigns so far.

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