Public Defender Turns to Texting System to Notify Clients of Santa Barbara County Court Appointments


California’s Santa Barbara Public Defender’s office is working with the company, Upstart, to use a texting notification system to remind people about their court dates. Upstart costs $20K to set up and then $2 per client, but has worked with counties across the country and seen a 75% drop in failure-to-appear violations. For California, the Heising-Simons Foundations is funding its implementation in seven different counties.

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