Real-time monitoring of 911 calls: A new tool for cops

CitiStat has show great success in cities like Baltimore, where it has improved city services' efficiency (removing snow, fixing potholes, etc.). Many cities use Stat programs, but Baltimore has been a particular case of success. Looking at how it implemented its CitiStat program holds lessons for other cities.

Boston had a hard time solving civic problems efficiently and holding its leadership accountable. In response, a team in the Mayor's office was charged with "making Boston better through clever, low-cost hacks" such as a mobile app that allows residents to send government service requests to City Hall.

MoodGYM is an online program targeted to help those suffering from depression for whom it is a challenge to access therapy because of location or the stigma it carries. Essentially a therapy session in your pocket, the program allows users to access help at little to no cost, regardless of where they are or what time of day it is.

In the past, Los Angeles was a dangerous city fraught with gang wars. Lately, though, LA has become a safer city due to six changes enforced by the police cracking down on public violence and gangs.

Low budget schools across the U.S. are having students use their smartphones as learning tools inside and outside the classroom. At no extra cost they can incorporate technology into the curriculum through a myriad of applications, from homework reminder apps to free cloud document platforms like Google Docs.

The 2008 recession’s job losses spurred a development of a Do-It-Yourself economy. With the advent of Uber, Etsy, Airbnb, and others, the marketplace has become full of micro-entrepreneurs who thrive with independent web-assisted businesses.

Crimes against LGBT citizens have gone underreported in many U.S. cities. Washington DC’s Gay and Lesbian Liason Unit has employed and trained LGBT officers to represent community members that they protect and serve. After the establishment of the GLLU, the number of reported crimes has increased, demonstrating the comfort and trust that the community has with law enforcement.

In Houston, TX, many individuals with mental illnesses cycled in and out of emergency care while arrested or incarcerated. Houston’s police department has decreased the number of incarcerated who have mental illness by opening a division to mental health called the Chronic Consumer Stabilization Unit. Now Milwaukee seeks to replicate Houston’s results.

Milwaukee County’s mental health system put more resources in expensive emergency care rather than invest in programs that offer continual care. As a result, Milwaukee County identifies nine solutions from other cities that have had success in repairing mental health systems. Solutions include the ending of reliance on emergency care, expand community support programs, change laws, and supportive housing.

After a policeman shot and killed a teenage African American, a community in Cincinnati blamed law enforcement for racial profiling and riots expanded throughout the city. With the help of the Department of Justice as a mediator, Cincinnati made policy changes. The city now has an African American Police Association that brings police officers in communication with representatives of communities.