Removing Obstacles to Mental Health Care — Over the Phone


StrongMinds Zambia began offering teletherapy, in part due to COVID-19 related restrictions, but also to address the many new stressors that came with the pandemic. Counselors hold group calls with five people twice a week for five weeks. Clients are not charged for treatment or the calling costs. Some of the 1,500 women and about 100 men treated via teletherapy express the benefit of anonymity that speaking over the phone brings in a therapy setting. Without fear of being identified, clients feel more comfortable talking freely, especially given existing stigmas surrounding mental health issues.

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