Singapore made innovation go viral in its public service


Through its Transformation Office and Innovation Lab, Singapore encourages a culture of innovation and smart design when it comes to making policy among its 145,000 strong civil service. Borrowing aspects of its framework from diverse fields like design thinking and psychology, as well as the tech industry, Singapore's government holds training sessions and policy-focused hackathons. The result is innovative pilot programs like facial recognition ID and free skills training for public servants.

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