Vaccination navigation: United Way's 2-1-1 has helped thousands get appointments


A phone line is helping Cuyahoga County residents schedule COVID-19 vaccine appointments. By dialing 2-1-1 on a phone, residents will be connected to a trained navigator to help them register for a vaccination or answer other questions. Despite limited hours the vaccine registration is open, since it launched in late January 2021, the phone line has connected more than 52,000 calls to appointments.

Related Stories