Artwork stating 'Education Destroys Barriers', 'We Demand Treatment', and 'I Need A Chance'

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  • Low-key cops and a white shaggy dog: How Marathon County transformed its response to residents in crisis

    In Wisconsin, plain-clothes law enforcement officers are teaming up with mental health experts to handle calls related to crisis intervention. The goal of the Marathon County Crisis Assessment Response Team is to reduce unnecessary detentions of people experiencing mental health crises, while also increasing trust with the community. In the two years since the program launched, the "rate of hospitalizing or jailing people in crisis" has dropped in both consecutive years, which has consequently saved the county a great deal of expenses.

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  • Heroes of the pandemic: “When the world is burning, I feel I must help put out the fire”

    A group of health professionals known as Latinx Advocacy Team & Interdisciplinary Network for COVID-19, or LATIN-19, is helping to bring coronavirus-specific health care access to North Carolina's Latino community. Because the group operates across county lines, they have become well-known amongst the local communities, helping to not only provide much-needed health care services, but also increase awareness around the dangers of the virus.

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  • The Big Dance: Saving the Great Bear Rainforest

    Finding common ground between environmentalists, logging companies, and indigenous communities to protect the Great Bear Rainforest in Canada took years of discussion and even a dance at an Elton John concert. But these groups were able to negotiate an agreement to make 3.1 million hectares of rainforest off limits to logging, allow 500,000 hectares available for forestry, and strengthen First Nations rights. The process could be a model for what reconciliation can look like among competing interests.

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  • Old school still rules: Lee-Harvard's high census response rate could teach other neighborhoods a few tricks

    The high census completion rate in Lee-Harvard, as high as 70%, compared to Cleveland’s 50% as a whole, is the result of regular meetings, pre-pandemic, to educate residents of the benefits of the census and dispel common myths. After the pandemic, volunteers at the community center’s monthly food distribution provided census-related information. A group of retired women, called the Ward 1 Volunteer Navigators, also went door-to-door to make sure everyone got counted. Because many of the residents are long time homeowners, neighbor-to-neighbor relationships also led more residents to complete the census.

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  • In New Zealand, Police Work and Social Work Can Go Together

    In South Auckland, epicenter of New Zealand's high rates of domestic violence, police respond to calls for help but instantly call in Te Taanga Manawa, a Māori-led team of multiple, culturally appropriate social-services agencies to guide families toward fixing the root of their problems. In the past, police may have made referrals to services agencies. But the Māori's distrust and the time lag in getting offers of help meant that families often rejected it, having papered over their conflict for a time. Now, nearly all accept the help offered while the crisis is still hot.

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  • In Place of Police: The Oregon Experiment

    CAHOOTS fields teams of mental-health first responders as a cost-effective and more humane alternative to sending the police to 911 calls for crises and even mundane problems concerning mental health, drugs and alcohol, domestic disputes, homelessness, and potential suicides. Weeks of observing their work illustrates the carefully circumscribed role they play in defusing the immediate crisis without necessarily solving the underlying problem entirely. Responding repeatedly to the same people's problems builds trust, but its ultimate success depends on a broader network of health and social services.

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  • What Germany teaches the world in a crisis

    Germany has weathered the pandemic with lower illness rates than its neighbors and a relatively strong economy thanks to leadership and responses that have evolved and helped the country thrive in the three decades since reunification. The author of the book "Why the Germans Do It Better: Notes from a Grown-Up Country" reports on the blend of governing, business, and social approaches to challenges – rooted in a concept of "social trust" in the state and society, and a steady, deliberate, caring mindset – that help the country confront a contagion, a recession, or a refugee crisis.

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  • Policing the Police 2020

    Revisiting Newark police reform six years after an earlier documentary, and after federal intervention, signs of progress provide hope in a year of unrest over police misconduct nationwide. Policies and training were overhauled, civilian oversight was imposed, albeit with limitations. Public trust edged up, and the police claim an increase in use-of-force incidents is due to better compliance with reporting requirements. Violence is down, with more use of community-based prevention instead of just policing. But the root causes of racial disparities remain, unable to be solved just by improving policing.

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  • The luxury of food waste

    At St George the Martyr church in London, an initiative to offer food to people that would otherwise have been wasted is taking on new meaning due to the effects of the COVID-19 pandemic. The “community fridge” started in 2019 as a way to combat the environmental impacts of food waste by giving away free fruit, vegetables, milk, bread, and meat, and was helping up to 20 people each week. Now, more than 100 people have turned up because they’re experiencing economic hardship and social distancing restrictions is making it a challenge to deliver food to those who need it.

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  • When contact tracing works, families, friends and co-workers avoid infection

    Health officials in North Carolina have shown that contact tracing can successfully identify those who have been exposed to COVID-19. The efforts of the contact tracers in one county resulted in 35 people being quarantined after an exposure to the virus during a child's birthday party, however that was only possible because of those individuals "were willing to be open and honest and forthcoming."

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