Artwork stating 'Education Destroys Barriers', 'We Demand Treatment', and 'I Need A Chance'

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  • Can ‘Bystander Intervention Training' Stop Hate Crimes?

    High-profile violence directed at Asian-Americans generated enormous interest in bystander intervention training. The most popular program in New York, a free online course from Hollaback!, teaches five approaches to intervening in a nonviolent incident, when someone is being harassed. Research has shown the method to be effective at interrupting an attack. Some critics see these methods as too short-term a solution, but other experts say they can helpfully make people more aware of threats to others and more able to respond in the moment, rather than freezing uncomfortably in the presence of a bias attack.

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  • There's a new approach to police response to mental health emergencies. Taking the police out of it

    San Francisco's Street Crisis Response Team replaces or aids police officers in responding to calls about people in nonviolent behavioral health crises. A collaboration of the city's fire and health departments, the program puts three-person teams – social workers, paramedics, and peer counselors – on patrol to respond to calls or to look for people in crisis. The $4 million pilot project has taken 800 calls in its first four months, connecting people to the care they need without the violence that can occur when police are first responders. The city hopes to expand its hours to 24/7 soon.

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  • Police are often first responders to mental health crises, but tragedies are prompting change

    Chicago's debate over which responses to mental health crises will avoid needless police shootings and other tragedies led city council members to the CAHOOTS model. The Eugene, Ore., program sends two unarmed first responders to provide links to needed services without bringing people to jail or a hospital. This diverts about 20% of 911 calls away from police, saving the city millions and improving outcomes for people in need. A much larger city has different needs. Chicago police have crisis intervention team training. A small co-responder team of mental health professionals will be added at first.

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  • Texas Considers a Novel Push for Gun Violence Prevention

    VIP Fort Worth modeled itself on a number of violence-intervention programs with a blended approach that has been so successful in such a short time that Texas officials are considering investing in a statewide version. Street outreach workers, many of them former gang members, mediate disputes and counsel young men at risk of getting shot or shooting others. In its first five months, it says it has prevented dozens of shootings through hundreds of direct contacts with people on the streets. Like the programs it's modeled on, it is an alternative to policing, operating independently.

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  • Inside the community patrols in San Francisco's Chinatown

    Rising alarm over hate crimes targeting Asian-Americans, particularly the elderly, drew many volunteers to the community patrols that have organized over the past year in the Bay Area. Chinatown Safety Patrol, started just weeks before the Atlanta spa murders, suddenly attracted dozens of people willing to watch over and help elderly neighbors, giving them the confidence to go about their lives on the streets. The patrols serve as a deterrent to predatory violence. They also can deescalate conflict. Their main function is to protect residents in ways that the police can't or won't.

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  • Newark-based violence prevention group seeks to bridge gap between police, social services

    Newark's Community Street Team hires and trains formerly incarcerated people and people who have been victims of violence to mediate disputes before they turn violent. Street outreach interventions have been associated with large declines in homicides and assaults, although the programs can overlap with others seeking the same goal. Newark's team will now serve as the hub for a national effort, the Community Based Public Safety Association, to professionalize such work nationwide. The group will seek more public funding and try to raise the visibility of such policing alternatives.

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  • How a Colorado town is untangling behavioral health care from the criminal justice system

    Acting on a recognition that police and the criminal justice system are too involved in responses to mental health and substance abuse crises, UCHealth formed mental health response teams that partner with Fort Collins police on such calls. In about 80% of calls the teams handled, no arrests were made while people received treatment or were referred to needed services. This program plus one that diverts certain criminal cases into treatment, which can result in dismissal of charges, have built-in drawbacks but have begun de-emphasizing criminal-justice remedies when people need other help.

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  • ‘Meeting people where they're at': How mobile crisis-response teams work

    Thunder Bay police formed IMPACT (Integrated Mobile Police Assessment Crisis Team), pairing crisis responders with mental health expertise with police officers to respond 24/7 to people experiencing mental health crises. Instead of defaulting to police responses, which risk the use of force and often land people in custody or a hospital, the teams often are able to get people connected to needed social and health services. So far the team has managed to divert about 40 percent of calls to helping services.

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  • Oakland's Chinatown finds solutions to hate crimes

    With hate crimes against Asian Americans on the rise, Oakland's Community Ambassadors program serves the city's Chinatown by caring for the neighborhood and making people feel safe. Started as a way for formerly incarcerated people from San Quentin Prison to reconnect with the community, the program builds trust with residents who might be wary about asking the police for help and who may be so afraid of street crime that they don't leave home. Ambassadors walk the streets to help the elderly get groceries, check in with people experiencing homelessness, and hear the concerns of shopkeepers and residents.

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  • Social Workers Instead of Police? Denver's 911 Experiment Is a Promising Start

    Four years after pairing social workers with police officers on certain nonemergency calls, Denver's STAR program began dispatching a mental-health clinician and paramedic as sole first responders when health and social services are needed rather than arrests, jail, and the risk of police violence. The program in its first six months, though limited by geography and hours, handled 748 calls without any police involvement. Police, in fact, are relaying many of the calls that STAR takes. STAR teaches other large cities useful lessons, but it's only as good as the local mental-health infrastructure.

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