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  • SF contact tracing team asks those who have been exposed to COVID-19 to quarantine for 14 days

    San Francisco public health officials added to their staff of 25 experienced investigators to form a team of more than 100 contact tracers to try to identify and isolate new cases of COVID-19. In the second two weeks of June 2020, the expanded team reached 82% of COVID cases and 85% of those people's contacts, not far off from the 90% goals set at the start. City lawyers, librarians, and others were drafted to the cause, with 276 people receiving contact-tracer training. One gap in the agency's work is not being able to monitor and enforce compliance with quarantine orders once contacts are found.

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  • Program helps New York home health agency face coronavirus challenges in real time

    A change in communication policies and outreach procedures has helped the UR Medicine Home Care program retain employees during the coronavirus pandemic, despite increasingly difficult work conditions. Part of this effort has included leaders from the program committing to daily check-ins with staff members to discuss work and personal concerns and then addressing those concerns through actions such as implementing child care options.

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  • WhatsApp for Social Good: How Nigerians used the platform to show care during the COVID-19 lockdown

    Communities in Nigeria have been using WhatsApp to manage isolation and help provide support to their fellow residents during the coronavirus pandemic. In many instances organizations and individuals are helping to raise and provide funds to those who are experiencing financial hardship.

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  • Telehealth Appointments On The Rise, Offer Options For Patients And Doctors

    In Montana, the transition to telehealth during the Covid-19 pandemic has helped one health care clinic provide care for more patients than before the virtual visits were necessary. Although it's not yet determined if this model of care will be sustainable in the longterm because of insurance protocols, it has allowed for the clinic to hire more practitioners due in part to health insurance relaxing telehealth reimbursement regulations. Other health agencies have also found similar benefits from the transition of care.

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  • Keeping safe while serving, church groups tackle pandemic and protests

    After receiving a call from the local hospital saying they needed help in containing the spread of coronavirus, members of Christ the King United Church of Christ in Florissant, Missouri began sewing masks for those in low-income and minority neighborhoods. The church is now part of a larger movement known as Masks for the People that helps distribute masks to "incarcerated people, essential workers and minority communities, all of whom are more likely to be hospitalized with coronavirus, according to the CDC."

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  • Some Swedish care homes have had no cases of Covid-19 – what did they do right?

    The handful of Swedish elderly care homes that protected residents from COVID-19 infection shared some common traits: they improved hygiene practices, isolated possibly infectious staff, stocked up on protective equipment, and limiting outsiders’ access to the homes. Although luck may have played a role and it is not possible to be certain about success factors, the COVID-free homes all seemed to have management that took quick action without awaiting government mandates.

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  • Texas's Missing Students: Weeks After Closures, Schools in San Antonio Still Couldn't Locate Thousands of Kids. How One Band Director Finally Tracked Down His Musicians

    As thousands of students across the country stopped showing up to remote classes, schools scrambled to make contact. One Texas Band Director built on his relationships to localize his students. “He had relationships with students — his own and those between bandmates — forged long before the closures. When his personal connections played out, he called in reinforcements section by section, woodwinds finding woodwinds, brass finding brass.” The effort worked so well some teachers were asking him for help to localize other students.

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  • Minnesota Food Shelves Go Mobile To Fight Hunger

    Food banks and relief groups in Minnesota are delivering food to rural and suburban communities as food insecurity rises across the state. Suburban poverty presents unique challenges because communities are spread out and lack public transportation as well as social services, underscoring the importance of mobile food deliveries. Food pantries have been overburdened since March as more and more people experience food insecurity for the first time. One group reported a drastic increase in the number of people served, with 68 percent using the pantry service for the very first time.

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  • How countries without governments are relying on WhatsApp to tackle COVID-19

    Digital platforms allow Syrian doctors living abroad to assist over-burdened local doctors deal with the Covid-19 pandemic. Conflict has severely limited Syria's health services, so NGOs use online platforms like Zoom and WhatsApp to allow Syrian doctors abroad to provide consultations, deliver trainings, and share resources - including a daily forum for local doctors to get second opinions on cases. Thousands of volunteers have joined and organizers think this model can work in other conflict areas if local agents are engaged, they have the trust of the population, and there is the technical capacity.

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  • Feed the people: Helping communities, hospitality workers, and families

    Restaurants and labor unions have formed a partnership through Project Restore Us, or PRU, to benefit union members as well as restaurants during the pandemic. Restaurants utilize their access to discounted, bulk grocery items to create grocery boxes for union members. The profit goes to the restaurant and its employees, simultaneously helping those who are unemployed and dealing with food insecurity as well as the hard-hit restaurant industry.

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