Artwork stating 'Education Destroys Barriers', 'We Demand Treatment', and 'I Need A Chance'

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  • They answer the call when people are in crisis

    Following the death of Daniel Prude in Rochester police custody, the city consulted with the operators of Eugene's CAHOOTS program to craft its own version of a team of unarmed responders to help resolve mental health or substance abuse crises without the use of violence. Rochester's Person In Crisis (PIC) team has averaged about 21 calls per day since January. All calls are made with the police in tandem, unlike CAHOOTS' model. Some violent incidents in Rochester have raised questions about PIC's ability to defuse conflict. But the operators say they have begun to make a positive difference.

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  • Officers try to break stigma, offer help to drug users

    Tucson Police Department's Substance Use Resource Team reaches out on the streets to people with substance-use disorder, offering them treatment instead of arrest and jail. The team is an extension of the department's mental health support team and was started in response to the opioid epidemic. Officers talk to people they find on the streets, or follow up on 911 calls for overdoses. Not everyone accepts the offered help, and some end up arrested on warrants. But, at a time of rising overdose deaths, the officers and the peer support specialists who accompany them often can get people into treatment.

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  • Vegas Stronger Starts by Asking Businesses to Call Them, Not Police

    When Las Vegas' restrictions on encampments pushed unhoused people into a shopping center outside the restricted zone, Vegas Stronger worked with business owners and the police to intervene without the need for arrests and jail. Although only two months old, the nonprofit has helped about 30 people through the network of services it has arranged. Services include housing, mental health and substance abuse treatment, and other connections to services people need to stay healthy and off the streets. Police welcome the interventions because they are relieved of handling non-criminal matters.

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  • A Fatal Police Shooting in Lents Was the Nightmare Portland Officials Tried to Prevent

    After the U.S. Justice Department found that Portland police used excessive force too often when dealing with people in mental health crises, the city formed an unarmed mobile crisis team and a team of police officers with extra training in such cases. Neither team was used when a man with a history of mental illness, armed with what turned out to be a toy gun, was shot to death by a police officer. The Portland Street Response team was not called because the incident occurred outside its limited working hours during the team's pilot phase.

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  • A Portland Program Intended to Reduce Police Interactions With People in Crisis Is Off to a Slow Start

    The Portland Street Response program sends a paramedic and social worker on non-emergency calls, often involving mental health crises, instead of sending police. The pilot project, operating during weekday hours in one neighborhood, was assigned 60 calls in its first 40 business days. That tiny percentage of 911 calls falls short of expectations, possibly because dispatchers' screening of calls is defined too narrowly, or because dispatchers are being protective of the police. Supporters say the program always was meant to start small and deliberately, but its call volume is averaging much less than planned.

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  • Cassia ‘Connect' program aims to give every student access to immediate help

    The Connect program in Cassia, Idaho is making it easier for students experiencing mental health crises to get help. Students are able to call a phone number, which also has Spanish interpreters, where they can receive immediate crisis counseling, and set up an appointment with a local mental health professional all through the program. The Cassia County School District also pays for the first couple counseling sessions, while continuing to work with families in need of more long-term care. "Since its inception at least 538 students in the 5,400-student district have accessed Connect therapists."

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  • Deaths of Despair: The crushing toll of a pandemic in Maine's ‘forgotten county'

    Police Chief Bob Fitzsimmons personally connects with residents to combat increasing suicide rates, particularly among teens. Teachers reach out to the chief if one of the town’s 330 schoolchildren misses school, and he personally visits their home. His department funded popcorn and ice-cream sundae parties, as well as a New Year’s Day gathering, to ease the difficulty of isolation during COVID-19. He ensures residents’ achievements are publicly celebrated and grieves with families during tragedies, ensuring everyone has support in the rural area where medical and mental health services are scarcer.

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  • 'Life After The Gunshot' Documents The Impact Of Hospital Interventions After Gun Injury, Trauma

    A college professor and a former stabbing victim counsel young men in the hospital soon after they are shot or stabbed. These interventions, based on trust and shared experiences, are meant to prevent repeat injuries, which are common for people with traumatic experiences. Of 116 men they've counseled, one was later murdered, one was rehospitalized, and all the rest have found safety and some measure of success in reorienting their lives -- a far better rate than was the norm at that hospital before the program started. Their work is the subject of a new documentary series, "Life After The Gunshot."

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  • A teen's death by suicide with her father's gun divides a small Missouri town

    Seven teen suicides in one county over a two-year span prompted residents whose lives were touched by suicide to form DeFeet, an educational and advocacy group devoted to the message that suicide is preventable. Thanks in part to its trainings, public speakers, support groups, public education campaigns, and advocacy for gun safety, local schools now screen all students for suicide risk starting in middle school. A local health clinic now screens all patients and credits DeFeet, named for its annual 5K memorial walk, with creating "an environment where we are not as afraid to talk about suicide."

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  • There's a new approach to police response to mental health emergencies. Taking the police out of it

    San Francisco's Street Crisis Response Team replaces or aids police officers in responding to calls about people in nonviolent behavioral health crises. A collaboration of the city's fire and health departments, the program puts three-person teams – social workers, paramedics, and peer counselors – on patrol to respond to calls or to look for people in crisis. The $4 million pilot project has taken 800 calls in its first four months, connecting people to the care they need without the violence that can occur when police are first responders. The city hopes to expand its hours to 24/7 soon.

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