Artwork stating 'Education Destroys Barriers', 'We Demand Treatment', and 'I Need A Chance'

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  • ‘I'm Stronger Now:' Support Centers For Trauma Survivors Expanding In Illinois

    Since 2017, two publicly funded trauma recovery centers in Illinois have helped violent-crime survivors cope with the emotional fallout that can accompany a loved one's murder or surviving their own violent attack. Case managers help people get group and individual therapy. They can also line up financial aid to help people pay for food and rent, when their trauma interferes with their ability to make a living. The centers, based on a model developed in California as a way to foster public safety through healing communities, will expand by three more in the state in 2021.

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  • Health care workers replaced Denver cops in handling hundreds of mental health and substance abuse cases — and officials say it saved lives

    Denver's STAR program (Support Team Assisted Response) replaced police officers with health professionals on 748 calls for help. In incidents involving mental health, homelessness, and substance abuse, police backup was never needed, no one was arrested, and minor crises did not risk escalating into violence because of police presence. The six-month pilot project will expand to more parts of the city and more hours of the week, with an infusion of city money to supplement the private funding that got the program started.

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  • Denver successfully sent mental health professionals, not police, to hundreds of calls

    In its first six months, Denver's STAR program (Support Team Assistance Response) handled 748 emergency calls that in the past would have gone to the police or firefighters. Two-person teams of a medic and clinician helped people with personal crises related mainly to homelessness and mental illness. None of the calls required police involvement and no one was arrested. The city plans to spend more to expand the program, which is meant to prevent needless violence and incarceration from calls to the police that other types of first-responders can better address.

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  • After Capitol riot, desperate families turn to groups that ‘deprogram' extremists

    Groups like Parents for Peace and Life After Hate use former radicals to counsel people in the grip of right-wing extremism. Bombarded by pleas for help by families since the Jan. 6, 2021, U.S. Capitol riot, these groups use a series of meetings to help people examine the roots of their ideology, with an aim of helping them discover for themselves the irrationality of their hatred and other beliefs. While one researcher says the methods show signs of effectiveness, success is defined mainly in individual stories of change, in a hard-to-measure process of "personal and idiosyncratic" introspection.

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  • In the first six months of health care professionals replacing police officers, no one they encountered was arrested

    Denver's STAR (Support Team Assisted Response) program deliberately reduces potentially violent encounters between uniformed police officers and troubled people by responding to certain low-level crises with a mental health clinician and a medic. In STAR's first six months, the team offered 748 people help rather than jail, without requiring any arrests to resolve problems. With more resources, the team could have handled more than 2,500 incidents. The police chief supports the program's expansion, saying it frees his officers to handle more serious matters.

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  • Next Step goes to the front lines of gun violence in Minneapolis, starting with the shooting victims

    Next Step is a hospital-based violence intervention program based at Minneapolis' Hennepin County Medical Center that counsels gunshot victims to try to help lower the chances that they will be harmed again or seek to harm others. Focusing on young adults and their families, the program starts its work when a victim is hospitalized. The counseling and connections to support services can continue for months and even years.

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  • Cops, crisis calls and conflict over who should help

    Seattle Police Department's crisis response team answers some of the city's many 911 calls for people in distress, pairing police trained in handling such calls with mental health professionals. The aim is to counter the default policing approach to problems that usually involve mental illness or substance abuse, which is to control people. It doesn't always work, due to the complexity of the calls, the nature of policing, and the department's limited resources devoted to the program. But, when it works, it can help rather than escalate situations, and avoid the ultimate failure, the use of excessive force.

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  • An Oregon city's decades-old alternative to police

    Like many cities, Seattle is looking to Eugene, Oregon, for a model to shift resources from police to unarmed crisis responders handling 911 calls about mental health, addiction, family conflict, and other non-criminal problems. Eugene's CAHOOTS program has been doing such work for half a century, and since 1989 sending medic-and-counselor teams on calls. In 2019 it saved $8 million in police costs and $14 million for ambulances and emergency room visits. But, while taking police out of situations where they might cause more problems than they solve, it's only as good as its region's social services.

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  • A Heavy Blow: The Pandemic's Impact on Domestic Violence

    Domestic Violence Intervention Services supports domestic violence and sexual assault survivors. Services include counseling, legal advocacy, and group meetings among others. A texting service allows people to subtly connect to advocates, which was crucial during COVID-19 lockdowns and certified interpreters are available. Services are tailored to special populations, like immigrants and refugees, LGBTQ survivors, individuals who are incarcerated, and rural populations. An intensive year-long intervention program works with convicted offenders to develop coping mechanisms and tools to change behaviors.

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  • The Free Hotline That's Saving Women's Lives by Disarming Dangerous Men

    The Calm Hotline takes calls from men in Bogotá, Colombia, in an effort to address the root causes of domestic violence: a culture of machismo. Four psychologists take emergency calls – about 700 calls came in the service's first month – and works to refer the callers to an eight-week "gender transformation program" that will attempt to change men's toxic attitudes that can lead to violence. The program is patterned on a counseling hotline in the Colombian city of Barrancabermeja that was associated with a steep decline in domestic violence.

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