Artwork stating 'Education Destroys Barriers', 'We Demand Treatment', and 'I Need A Chance'

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  • Camp Resilience, a local life-changer for vets

    In New Hampshire, a healing and bonding program is offering veterans and first responders experiencing symptoms of post-traumatic stress disorder ways to cope with their stressors. From social interactions to equine therapy, participants have reported that the program has had a positive impact on their wellbeing.

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  • The LEAD Program Faces a Reckoning for Centering Police

    The LEAD program (Law Enforcement Assisted Diversion), which was launched in Seattle in 2011 and is used in such cities as Atlanta, Los Angeles, Portland, Philadelphia, and Baltimore, provides intensive case management and services to people who come in contact with police and qualify to have their low-level cases bypass the criminal justice system. LEAD has been shown to lower recidivism by half and to make it more likely that people with drug and mental health, and other problems can find housing and jobs more easily. But this critical analysis argues that the police should not serve as gatekeepers.

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  • In a career born in her own grief, violence recovery specialist works at a Chicago hospital in a city under siege

    Since the 2018 opening of a trauma-care center near the neighborhoods most affected by Chicago's gun violence, the University of Chicago Medical Center's Violence Recovery Program has helped survivors and victims' families to address the emotional harm that can go untreated when only physical harm is treated. Part of a growing field nationwide, hospital-based violence intervention, the program's nine specialists counsel people through the immediate shock of a gun injury or death. Then they address longer-term needs for services. The goals are both humanitarian and pragmatic, to head off more violence.

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  • As call for police reform grows here, some look to Oregon for possible answers

    Protests over police officers' conduct in the death of Daniel Prude prompted Rochester, N.Y., officials to look to Eugene's CAHOOTS program for an alternative model in responding to mental health crises. But CAHOOTS officials caution that their longstanding practice of dispatching mental health counselors as first responders, in place of police, has resulted in a safer, more caring response only because the agency is part of a broader system of social services. CAHOOTS teams are on call 24/7, replacing police on up to 8% of 911 calls and calling for police backup a fraction of the time.

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  • Inside Glasgow's Safer Drug Consumption Van

    In Glasglow, a former outreach workers has launched a mobile harm reduction facility to help those who are living with addiction have a safe space to use drugs. Although the idea is controversial and "political," users of the van say that if it weren't for it, they would be risking overdoses or illnesses from using dirty needles.

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  • In Denver, This Program Helps Reroute 911 Calls To Police Alternatives

    In its first three months of existence, Denver's STAR program sent medics and counselors to respond to more than 600 calls to 911 in place of the police and without ever having to call the police as backup in a violent confrontation. The calls dealt mainly with complaints about unhoused people who callers complained were trespassing. Instead of the police approach, which often is to see such people as a threat, the STAR team sees them as people needing help. Such calls diverted from police end up connecting people with necessary social services and avoid possible violence or unnecessary incarceration.

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  • Portland's High Stakes Experiment to Shrink the Role of Police in Fighting Gun Violence

    Two years after reorganizing a police gun-enforcement unit to focus it on an evidence-based approach to preventing retaliatory shootings, Portland city leaders abolished the unit in a round of police budget cuts and failed to reinvest that money in community-based alternatives that don't rely on the police. The result, criminologists say, is a worst-case scenario: a policing reform that creates a vacuum and could be to blame for an alarming spike in gun violence. The most effective solutions, they say, blend effective policing with proven community-based programs.

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  • Call police for a woman who is changing clothes in an alley? A new program in Denver sends mental health professionals instead.

    To avoid unnecessary arrests and reduce police-public friction, Denver's STAR program (Support Team Assistance Response) sends a mental health professional and a paramedic to some mental-health-related 911 calls instead of sending police. In the first three months of the pilot program, the STAR team – covering only certain areas of the city during weekdays – handled 350 calls without needing police backup. STAR builds on a 4-year-old program pairing Denver police with mental health professionals. That program handled 2,223 calls in 2019 and is expanding.

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  • In CAHOOTS in Oregon

    Oregon's CAHOOTS program has succeeded in replacing police on many mental-health crisis calls over its 30-year history because it is integrated in a larger system of services, including law enforcement. CAHOOTS' crisis workers, who cover the cities of Eugene and Springfield with three vans taking dozens of calls for help a day, come to their jobs with expertise as EMTs, nurses, or social workers. Then they spend 500 hours of training in crisis management and de-escalation, learning to offer help without forcing it, and without the threat of arrest except in the few cases when police backup is needed.

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  • Where Calling the Police Isn't the Only Option

    As the "defund-the-police" campaign sparks interest in alternatives to police-only responses to crises involving mental illness or similar problems, cities as disparate as Eugene, Oregon, and Stockholm serve as exemplars of ways to handle thousands of calls per year without involving the police. Like Eugene's CAHOOTS program, Stockholm's Psykiatrisk Akut Mobilitet (PAM) sends mental health and medical professionals to help people suffering mental crises. Now Oakland, Portland, Denver, New York, and other cities are exploring how to customize such programs to their own communities' needs.

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