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Transit Agencies Try Decarceral Approaches to Improve Rider Safety

Henry Pan

July 19, 2022 |

Next City |

Text |

800-1500 Words

Response Location: United States, San Francisco, California

The San Francisco Bay Area's Transit Ambassadors program deploys unarmed personnel and crisis intervention specialists to respond to conflict and harassment on public transportation. The ambassadors speak multiple languages representing the broader community and work to resolve issues without involving transit police, with officers called to less than one percent of the 14,000 interactions ambassadors had with riders in the first half of 2020.

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She Writes Woman: Giving Mental Health a Voice in Nigeria

Folakemi Ajala

July 11, 2022 |

Nigeria Health Watch |

Text |

800-1500 Words

Response Location: Nigeria

She Writes Woman, provides safe spaces for those in need to receive mental healthcare services. As of this year, She Writes Woman receives about 200 calls on its toll-free helpline each day, serving a community of about 45,000 people.

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How a Kenyan mother is taking on cyberbullies with kindness

Mos Mwaniki

June 20, 2022 |

Al Jazeera |

Documentary |

Over 15 Minutes

Response Location: Kenya, Nairobi

Kuwa Mwema, which is Swahili for “Be Kind,” is an online campaign that aims to promote tolerance and reduce cyberbullying by partnering with influencers and social media personalities to help spread awareness of the effects of cyberbullying and how to practice kindness online.

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In Kalamazoo, a Warmline's early intervention may help some from needing to use a Hotline

Sinta Aistars

June 15, 2022 |

Second Wave Michigan |

Text |

1500-3000 Words

Response Location: United States, Kalamazoo, Michigan

Operators for the early crisis intervention line Warmline lend a listening ear to Kalamazoo, Michigan, residents feeling sad, overwhelmed, or in need of advice. The operator then provides information about organizations and groups that may help.

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Should Kalamazoo County's first-responders include mental-health clinicians?

Julie Mack

June 15, 2022 |

MLive.com |

Text |

1500-3000 Words

Response Location: United States, Kalamazoo, Michigan

Crisis Intervention Training classes provide law enforcement with the necessary knowledge to effectively help those experiencing a mental health crisis. Currently, planning is underway to enhance this training to help strengthen the relationship between law enforcement and the mental health system by better collecting data, screening calls and opening a downtown urgent care center.

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Kalamazoo-area police want closer ties with mental-health experts. Now they try to make that happen.

Julie Mack

June 12, 2022 |

MLive.com |

Text |

1500-3000 Words

Response Location: United States, Kalamazoo, Michigan

County’s police chiefs are joining forces with local mental-health experts to devise a countywide collaboration to strengthen the relationship between law enforcement and the mental-health system by creating a four-pillar approach to crisis intervention training. Each pillar is designed to handle a different issue and build resources within the community to help those in need.

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3 lessons Washington can learn from how Arizona helps people in mental health crisis

Esmy Jimenez

May 24, 2022 |

The Seattle Times |

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1500-3000 Words

Response Location: United States, Arizona

Arizona’s statewide integrated mental health crisis system includes a hotline, mobile teams, and centers for things like counseling and medication. The system has shown success in getting people with mental illness and substance abuse issues the care they need while keeping them out of jails and emergency rooms.

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Help Hits the Streets with a Crisis Response Team

Natalie Mead

May 21, 2022 |

What's Next Magazine |

Text |

1500-3000 Words

Response Location: United States, San Francisco, California

The Street Crisis Response Team program is an alternative to policing made up of first-responder teams trained in trauma-informed crisis management. These teams can be dispatched for non-violent mental or behavioral health emergencies in public spaces and focus on compassion and trust-building in the community to de-escalate crises. They can also transport people to hospitals, shelters, or places to receive other mental health interventions.

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Finding affordable mental-health care getting easier with reforms, new programs

Julie Mack

April 30, 2022 |

MLive.com |

Text |

1500-3000 Words

Response Location: United States, Kalamazoo, Michigan

New Certified Community Behavioral Health Clinics provide mental health services to all residents with a diagnosed mental health condition. Fees are based on income and insurance coverage, using a sliding scale discount program to help remove the financial barriers that often prevent those in need from seeking care.

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Vermont State Police try sending mental health workers out with troopers. Is it working?

Elizabeth Murray

March 14, 2022 |

Burlington Free Press |

Text |

Over 3000 Words

Response Location: United States, Vermont

The Vermont Department of Public Safety hired embedded mental health crisis workers to respond to mental health-related calls alongside state troopers, with the goal of de-escalating tensions that can lead to unnecessary arrests and use of force. While data is still being collected, service providers say the program has helped connect their clients to needed treatment and support.

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