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Call police for a woman who is changing clothes in an alley? A new program in Denver sends mental health professionals instead.

Elise Schmelzer

September 06, 2020 |

The Denver Post |

Text |

800-1500 Words

Response Location: United States, Denver, Colorado

To avoid unnecessary arrests and reduce police-public friction, Denver's STAR program (Support Team Assistance Response) sends a mental health professional and a paramedic to some mental-health-related 911 calls instead of sending police. In the first three months of the pilot program, the STAR team – covering only certain areas of the city during weekdays – handled 350 calls without needing police backup. STAR builds on a 4-year-old program pairing Denver police with mental health professionals. That program handled 2,223 calls in 2019 and is expanding.

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In CAHOOTS in Oregon

Taylor Perse

September 04, 2020 |

Voices of Monterey Bay |

Text |

800-1500 Words

Response Location: United States, Eugene, Oregon

Oregon's CAHOOTS program has succeeded in replacing police on many mental-health crisis calls over its 30-year history because it is integrated in a larger system of services, including law enforcement. CAHOOTS' crisis workers, who cover the cities of Eugene and Springfield with three vans taking dozens of calls for help a day, come to their jobs with expertise as EMTs, nurses, or social workers. Then they spend 500 hours of training in crisis management and de-escalation, learning to offer help without forcing it, and without the threat of arrest except in the few cases when police backup is needed.

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Drones Have Earned Their Place in Small-Town Wisconsin

Jed Pressgrove

September 04, 2020 |

Government Technology |

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Under 800 Words

Response Location: United States, Linn, Wisconsin

A drone program has helped the small town of Linn find missing people, rescue people in medical distress, and find multiple drowning victims in the town's lake. Police now spend less time conducting searches and have saved lives with their eye in the sky. By carefully developing policies and by practicing transparency, making flight logs public, the town has eased privacy concerns and earned enough community support to pay for the latest drones with donations.

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Where Calling the Police Isn't the Only Option

Sarah Holder Kara Harris

September 03, 2020 |

Bloomberg CityLab |

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1500-3000 Words

Response Location: United States

As the "defund-the-police" campaign sparks interest in alternatives to police-only responses to crises involving mental illness or similar problems, cities as disparate as Eugene, Oregon, and Stockholm serve as exemplars of ways to handle thousands of calls per year without involving the police. Like Eugene's CAHOOTS program, Stockholm's Psykiatrisk Akut Mobilitet (PAM) sends mental health and medical professionals to help people suffering mental crises. Now Oakland, Portland, Denver, New York, and other cities are exploring how to customize such programs to their own communities' needs.

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Interest in Community Police Watch Training Soars as Courses Go Online

Meka Boyle

September 02, 2020 |

San Francisco Public Press |

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1500-3000 Words

Response Location: United States, San Francisco, California

Groups in the Bay Area that have successfully sought to have police disciplined for misconduct and won new police-accountability policies have turned their form of organized monitoring into a training platform for protesters nationwide. Responding to widespread Black Lives Matter protests, groups like Berkeley Copwatch and Wecopwatch use online education to teach hundreds of activists nationwide how to use videotape archives to systematically document abuses, and how to perform the work of legal observers at protests. Those activities are meant to act as deterrents to abuse.

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New York Police Change Attitudes After Implicit-Bias Training

Ben Chapman

August 30, 2020 |

Wall Street Journal |

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Under 800 Words

Response Location: United States, New York, New York

Mandatory implicit-bias training for all New York Police Department officers influenced the thinking and behavior of a majority of the department, but there is no proof that it reduced racial and ethnic disparities in the department's enforcement practices. A survey conducted after the $5.5 million, 2018-19 training program found that 70% of officers reported a better understanding of the problem and 58% said they attempted to put the coaching they received into practice. The training was aimed at increasing officers' awareness of their racial biases in order to improve relations with the community.

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Don't Call The Cops — Call CAHOOTS

Kate Archer Kent

August 13, 2020 |

Wisconsin Public Radio |

Radio |

Over 15 Minutes

Response Location: United States, Eugene, Oregon

In Eugene and Springfield, highly trained, unarmed mobile crisis response teams get dispatched by their cities' public-safety 911 systems to behavioral-health crises that do not require a police response. The 24/7 service, now in its 32nd year in Eugene, saves tens of millions of dollars per year by diverting cases from the criminal justice system and emergency-room care while defusing potentially violent interactions and getting people the care they need rather than the care imposed on them.

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The Junk Science Cops Use to Decide You're Lying

Jordan Smith

August 12, 2020 |

The Intercept |

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Over 3000 Words

Response Location: United States

When "junk science" forms the basis of the training curricula used by for-profit companies in the business of teaching police interrogation techniques, it can produce mistakes leading to false confessions and wrongful convictions. A number of vendors rely on practices long proven ineffective and debunked as myths, such as relying on interpretations of body language, eye movement, tone of voice, and other physical cues to claim evidence of deception. Genuine evidence-based interview techniques exist that should be used in making police training more professional.

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Mental health training for cops is working in Tucson. Can we bring it to Philly?

Jessica Blatt Press

August 10, 2020 |

The Philadelphia Citizen |

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1500-3000 Words

Response Location: United States, Tucson, Arizona

Tuscon police use a combination of training and expanded resources to resolve mental health crises by putting people in the hands of mental health professionals, an approach that in 2019 diverted nearly 4,400 cases away from arrests and jail. All police officers take a required 12-hour mental health first aid class, and most go through another 40-hour crisis intervention training. A specialized team gets more extensive training to handle court-ordered interventions, emphasizing patience and humane treatment. A 24/7 Crisis Response Center serves as an intake desk to decide what help people in crisis need.

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Bad Death Notifications are Affecting Families; Can They be Fixed?

Jazzlyn Johnson

August 07, 2020 |

The Community Voice |

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800-1500 Words

Response Location: United States, Kansas City, Missouri

The nationwide non-profit Trauma Intervention Programs Inc. uses volunteers trained in "compassionate notifications" – informing families of loved ones' deaths, a task that often is bungled by untrained, rushed first responders and hospital workers. In more than 250 communities, TIP volunteers can be dispatched simultaneously with fire and police teams. They provide counseling and assist families long after first responders have left. Advocates say their role can mend police-community relations in places like Kansas City, which lacks a formal protocol and resources for handling notifications.

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