Artwork stating 'Education Destroys Barriers', 'We Demand Treatment', and 'I Need A Chance'

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  • Fighting TB with phone calls: A project that reminded patients to take their medicine

    To remind tuberculosis patients to take their medication, hospitals in India incorporated the use of mobile phones. When patients received their medication by mail, the packaging material instructed them to call a toll-free number, which allowed the healthcare providers to check back in on those that did not call.

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  • This new program lets people text to access government food aid

    Simplifying the enrollment process makes the federal supplemental nutrition assistance program (SNAP) more accessible to those who qualify. In Anchorage, Alaska, a grant from Bloomberg Philanthropies funded a pilot program to help residents enroll in SNAP via text message. Instead of a complicated process, residents can simply text to receive information and begin their enrollment process.

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  • Where Texting Brings People to Court

    In Palm Beach County, an automated system sends text-message reminders, instead of just postal mail notices, to people with upcoming court dates. About 14% of those jailed in the county were there on warrants for failure to appear in court, placing a burden both on the system and on people's disrupted lives. Since the system was started, warrants for failure to appear are down by more than half, although other factors are also at play. At the very least, every court appearance someone makes is one less public cost and private hassle.

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  • LGBTQ Asylum Seekers Face Layered Marginalization, So These Four Organizations Are Here to Help

    LGBTQ asylum seekers face a unique set of problems coming to the United States, often from places where gender expression and sexuality are strictly regulated. Four organizations across the US, Mexico, and Canada are filling this unique niche. For example, AsylumConnect created an app of resources on how to apply for asylum and a catalogue of LGBTQ-friendly services and organizations in the US for them to learn about. All four aim to validate LGBTQ asylum seekers and keep them safe.

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  • Class is in session: How South Burlington tackles cellphone distraction with science

    Teachers in South Burlington High School in Vermont are taking a different approach to dealing with digital distractions in the classrooms. Through short 30-minute lessons getting at the root of cellphone addiction and the effects of apps on the brain, students and teachers approach the topic from a place of understanding as opposed to judgment or punishment.

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  • How Steep Is That Sidewalk? A Digital Map for People With Disabilities

    Crowdsourcing data allows developers to help those with limited mobility find accessible routes. The AccessMap Seattle project, in collaboration with the Taskar Center for Accessible Technology at the University of Washington and OpenStreetMap, has tested and is improving a map where users can find and edit information about the elevation of rotes, sidewalks, and crosswalks to serve those who are challenged with their mobility.

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  • Colorado's trailblazing Safe2Tell system needs significant upgrades, lawmakers say

    In 2016, Utah debuted SafeUT, a streamlined crisis center with on-call mental health specialists that students can call or text about potential threats to schools or personal mental health concerns. SafeUT was born out of a recognition for more preventative and mental health services, and was inspired by Colorado’s Safe2Tell initiative. Now, as Colorado seeks to iterate on their state initiatives, they’re looking to SafeUT’s streamlined approach as a model for improvement.

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  • Cell data giving 911 dispatchers more accurate locations

    The Enid, Oklahoma police department has started using a service called RapidSOS to locate 911 calls coming from cell phones. Without the service, tracking where these calls come from can be a challenge, but RapidSOS allows them to access caller data, like what WiFi they’re on, to accurately pinpoint their location.

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  • 'A tidal wave of problems': texting on the mental health frontline

    Communicating with volunteers via text message can be less intimating for young people than dialing a hotline. Mental Health Innovations, a UK-based charity, operates the Shout text hotline. The service is part of an initiative supported by the Duke and Duchess of Cambridge mental health campaign. Those suffering from depression, anxiety, or suicidal thoughts can simply text the resource to connect with a volunteer.

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  • New Salmon-Challis Smartphone App Lets Users Take Forest Information On The Go

    Visitors to the Salmon-Challis National Forest in Idaho can now access the wealth of information in a guidebook with the convenience of a smartphone app. The app, which contains valuable information on history, visitor stops, trailheads, and camp sites, will be especially helpful in much of the national forest where cell phone coverage is spotty.

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