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Babyl Rwanda bridging healthcare gap through mobile technology

Daniel Nzohabonimana

March 23, 2021 |

Rwanda News Agency |

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1500-3000 Words

Response Location: Rwanda

Babyl Health provides over 3,000 daily e-health consultations to bridge the gap between Rwandan providers and patients. The two million registered users can dial *811# to book an appointment and are triaged, with those needing more extensive care referred to one of the 483 partner clinics around the country. The country’s universal health coverage pays for 90% of the appointment and the patient pays 200 RWF. The platform works on an app available on most citizens’ phones and doesn’t require an internet connection. When needed, patients receive prescriptions via SMS that they can bring to a local pharmacy.

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OMOMi is leveraging digital technology to provide women with easy access to quality maternal health care

Paul Adepoju

March 08, 2021 |

Nigeria Health Watch |

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1500-3000 Words

Response Location: Nigeria

An app is offering reproductive healthcare help to women in Nigeria who don't always have access to reliable maternal and prenatal health information. While it does require the user to have access to technology, it has attracted 40,000 users so far, providing "pregnant women and mothers with access to life-saving maternal and child health information, as well as access to doctors with the touch of a button."

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After #EndSARS, community support helps Nigerians heal wounds

Tolu Olasoji

January 05, 2021 |

Al Jazeera |

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Over 3000 Words

Response Location: Nigeria, Lagos

To help alleviate the psychological toll of protesting against the Special Anti-Robbery Squad (SARS) in Lagos, two advocacy groups spearheaded a helpline that connected callers with counselors and listeners. The helpline uses task-sharing, so that calls are routed to either trained mental health counselors or psychotherapists and psychiatrists, depending on the severity of the concerns.

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Long distances and stigma: Telehealth seen as way for farmers to access needed mental health assistance

Marissa Plescia

December 08, 2020 |

Midwest Center for Investigative Reporting |

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800-1500 Words

Response Location: United States, Illinois

A variety of telehealth counseling options throughout several Midwestern states are helping connect farmers with mental health clinicians. One option is online training, specifically targeted towards engaged couples and newlyweds, that teaches best practices for farming basics and managing communication and stress – already 1,500 people have enrolled in the course.

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Staff at Hong Kong's makeshift Covid-19 hospital protected by e-health system

Gigi Choy

August 24, 2020 |

South China Morning Post |

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Under 800 Words

Response Location: China, Hong Kong

In Hong Kong, a newly devised e-health system is teaching patients how to test and monitor their own symptoms during the coronavirus pandemic, rather than have a doctor administer in-person care. Using an exhibition center as the treatment facility, patients with mild symptoms are admitted and then taught "how to check their own vital signs and input the data into the system," which helps limit the contact they have with anyone else.

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The faces behind the Apthamitra helpline for COVID-19 in Karnataka

Vinay B.S.

August 13, 2020 |

The News Minute |

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1500-3000 Words

Response Location: India, Karnataka

Early in the COVID-19 pandemic, with its medical care system already overwhelmed, the government of Karnataka collaborated with businesses to start the Apthamitra helpline. More than 7,000 people per day could connect via a mobile app to doctors on call. A triage system determined if people could be helped remotely, or if they needed higher-level care. Though no substitute for an adequate healthcare infrastructure, the helpline provided immediate counseling and connections to services for people fearful of getting infected or getting sicker.

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How countries without governments are relying on WhatsApp to tackle COVID-19

Ian Wylie

June 29, 2020 |

Apolitical |

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800-1500 Words

Response Location: Syria

Digital platforms allow Syrian doctors living abroad to assist over-burdened local doctors deal with the Covid-19 pandemic. Conflict has severely limited Syria's health services, so NGOs use online platforms like Zoom and WhatsApp to allow Syrian doctors abroad to provide consultations, deliver trainings, and share resources - including a daily forum for local doctors to get second opinions on cases. Thousands of volunteers have joined and organizers think this model can work in other conflict areas if local agents are engaged, they have the trust of the population, and there is the technical capacity.

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“Fall-off-a-cliff moment”: Covid-19 adds new dimension to farmers' stress

Marissa Plescia

June 23, 2020 |

Midwest Center for Investigative Reporting |

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800-1500 Words

Response Location: United States, Minnesota

As the novel coronavirus disrupts how farmers get their products to consumers, many of them are looking for mental health resources to manage their stress. While the stigma of mental health issues prevents some farmers from seeking help, there are more outreach efforts across the United States to discuss the topic in the agriculture community. The Minnesota Department of Agriculture has seen this year more website visitors to their page dedicated to farmers’ stress, so they are creating a helpline that farmers can reach through text and email.

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In virus-hit South Korea, AI monitors lonely elders

Kim Tong-Hyung

May 31, 2020 |

Associated Press |

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800-1500 Words

Response Location: South Korea

About 3,200 mostly older South Koreans living alone are monitored by voice-enabled smart speakers to check on their welfare during the coronavirus shutdown. Use of web search terms indicating distress, or when the devices aren’t used for more than 24 hours, can trigger a call or visit from social workers in an effort to prevent the elderly from dying alone. The innovation is among the tools South Korean health authorities used, including sophisticated tracking apps for contact tracing, to help the country keep the pandemic in check. But they also have raised a number of privacy concerns.

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Churches are an unlikely ally in solving the rural internet access puzzle

Liora Engel-Smith

May 21, 2020 |

North Carolina Health News |

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800-1500 Words

Response Location: United States, Robbinsville, North Carolina

With the help of a program that enables churches to assess the needs of their community and create solutions, one reverend in North Carolina was able to provide a lifeline: internet access. Rural communities like his in North Carolina struggle with internet access and are unable to schedule vital telehealth visits, complete school work or work from home. The funds paid for internet as well as several old computers and 14 hotspots.

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