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How One Company Gamified Health Insurance

Dan Gorenstein

September 05, 2024 |

Tradeoffs |

Podcast |

Over 15 Minutes

Response Location: United States, Maryland

A game called “Benefit Builder,” developed by the head of human resources at the American Speech-Language-Hearing Association, helped employees collaboratively develop equitable company-wide health insurance plans. Gamifying the process helped boost employee buy-in and morale.

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The Last Line of Care

Dan Gorenstein Ryan Levi

August 01, 2024 |

Tradeoffs |

Podcast |

Over 15 Minutes

Response Location: United States, Durham, North Carolina

An alternative response team in Durham, North Carolina, responds to certain 911 calls instead of the police to help people in crisis. Now, it’s working to improve the ways it connects those people with social services afterward.

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Keeping People Safe

Dan Gorenstein Ryan Levi

July 25, 2024 |

Tradeoffs |

Podcast |

Over 15 Minutes

Response Location: United States, Durham, North Carolina

Durham’s alternative crisis response team of social workers, HEART, responds to 911 calls to mitigate conflict on their own or with the police. The program is designed to keep everyone involved safe while preventing a situation from escalating to violence.

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Convincing the Cops

Dan Gorenstein Ryan Levi

July 18, 2024 |

Tradeoffs |

Podcast |

Over 15 Minutes

Response Location: United States, Durham, North Carolina

Durham, North Carolina, instated an alternative crisis response program that dispatches social workers to respond to 911 calls about people in mental health crises. The team’s successes earned the support of an initially skeptical police department.

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A New Kind of Primary Care Comes to America

Dan Gorenstein

June 06, 2024 |

Tradeoffs |

Multi-Media |

Over 15 Minutes

Response Location: United States, Baltimore, Maryland

Modeled after a similar program in Costa Rica, Neighborhood Nursing has teams of nurses and community health workers who host weekly visits throughout the community to provide free medical care — particularly preventative care — to those who need it. Neighborhood Nursing has helped build trust between residents and healthcare workers and aims to serve more than 4,000 people within the next year.

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Data and Door Knocking: One City's Push for Racial Equity in Vaccines

Dan Gorenstein

March 04, 2021 |

Tradeoffs |

Multi-Media |

Over 15 Minutes

Response Location: United States, Chicago, Illinois

To improve racial equity in Covid-19 vaccine distribution, the Chicago public health commissioner along with volunteers in Chicago's Belmont Cragin neighborhood have worked together to bring a pop-up vaccination clinic to a local high school and increase outreach to residents via phone calls, text messaging, and door-knocking. Since opening, the site has been able to vaccinate 2,000 people per week.

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Meeting the Mental Health Need

Dan Gorenstein

July 28, 2020 |

Tradeoffs |

Podcast |

Over 15 Minutes

Response Location: United States, Tennessee

Mental and physical health are often intertwined, so why shouldn't the same be true for their care providers? Cherokee Health Systems in eastern Tennessee pioneered integrated care, putting behavioral health and mental health professionals on the fast-paced front lines of primary medical care, making mental health care more accessible. While the two professions are often housed together, true integration – the practice that has solid evidence of its effectiveness – is still fairly rare. But helping people with dual problems, in one sitting, can make people healthier in mind and body.

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Reduce Health Costs By Nurturing The Sickest? A Much-Touted Idea Disappoints

Dan Gorenstein Leslie Walker

January 08, 2020 |

NPR |

Radio |

3-5 Minutes

Response Location: United States, Camden, New Jersey

Researchers in New Jersey have been testing the idea that an increased specialized care model directed towards the sickest and most expensive patients would help reduce costs and improve health, but the trials have been less than promising. However, it was in the failures of the approach, that researchers learned that creating broader partnerships and addressing underlying issues for the patients may have been the missing key.

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