Artwork stating 'Education Destroys Barriers', 'We Demand Treatment', and 'I Need A Chance'

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  • How Do You Get Gun Owners To Give Up Their Guns During A Crisis? Ask. Audio icon

    "Voluntary storage" of guns is a growing movement that seeks to reduce gun suicides while avoiding political clashes with gun-rights advocates by instead promoting safety without government coercion. The Means Matter Campaign, Gun Shop Project, and a number of other private programs take what has long happened informally – friends disarming friends to prevent tragedy during a crisis – and promotes such practices as a public-health response. While research quantifying its effects is scant, anecdotes abound of people at risk being talked into surrendering their guns temporarily.

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  • Low-key cops and a white shaggy dog: How Marathon County transformed its response to residents in crisis

    In Wisconsin, plain-clothes law enforcement officers are teaming up with mental health experts to handle calls related to crisis intervention. The goal of the Marathon County Crisis Assessment Response Team is to reduce unnecessary detentions of people experiencing mental health crises, while also increasing trust with the community. In the two years since the program launched, the "rate of hospitalizing or jailing people in crisis" has dropped in both consecutive years, which has consequently saved the county a great deal of expenses.

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  • Brokering peace on the South Side

    Outreach workers with CRED (Create Real Economic Destiny) in Chicago's Roseland neighborhood are paid under a city grant to de-escalate and mediate disputes among the same gangs that some of the workers once belonged to. Able to win the trust of people who distrust the police, CRED's violence prevention workers also provide therapy to trauma victims and job development help, in order to address the underlying causes of violence in a neighborhood where a lack of hope can breed a lack of respect for others' lives. Fatal shootings in Roseland are down by one-third while up elsewhere in Chicago.

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  • Purple Keys, Part 2

    A mobile app called App-Elles was used 5,400 times during the early months of the pandemic by either the survivors of gender-based violence or witnesses and helpers trying to connect the survivors to assistance. Created by French singer Diariata N'Diaye, the app lets users designate three "protectors" chosen in advance to receive alerts. Once alerted, they can summon help via text message or other discreet means of contacting women who are trapped at home with their abusers. The app is among other examples of digital survivor-aid services developed for women during the pandemic.

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  • In New Zealand, Police Work and Social Work Can Go Together

    In South Auckland, epicenter of New Zealand's high rates of domestic violence, police respond to calls for help but instantly call in Te Taanga Manawa, a Māori-led team of multiple, culturally appropriate social-services agencies to guide families toward fixing the root of their problems. In the past, police may have made referrals to services agencies. But the Māori's distrust and the time lag in getting offers of help meant that families often rejected it, having papered over their conflict for a time. Now, nearly all accept the help offered while the crisis is still hot.

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  • The US police department that decided to hire social workers

    When Alexandria, Kentucky's police chief realized how many of his officers' calls were for mental health crises or minor interpersonal disputes, and then how many of these unresolved problems resulted in repeat 911 calls, he hired a social worker to follow up with people to offer health and social services after the police leave. Now the department's two staff social workers do that work, costing less than hiring more police and reducing repeat calls. Alexandria is a small town, but now its approach is being copied in nearby Louisville.

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  • Program offers alternative to calling police

    For 31 years, CAHOOTS (Crisis Assistance Helping Out On The Streets) has used unarmed medics and crisis intervention experts to respond to mental health and other non-violent crises, saving money and preventing potentially violent reactions that can result from having police respond first. No effects on police officers' use of force have been measured. But CAHOOTS estimates it saves taxpayers $8.5 million annually in police costs.

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  • In Place of Police: The Oregon Experiment

    CAHOOTS fields teams of mental-health first responders as a cost-effective and more humane alternative to sending the police to 911 calls for crises and even mundane problems concerning mental health, drugs and alcohol, domestic disputes, homelessness, and potential suicides. Weeks of observing their work illustrates the carefully circumscribed role they play in defusing the immediate crisis without necessarily solving the underlying problem entirely. Responding repeatedly to the same people's problems builds trust, but its ultimate success depends on a broader network of health and social services.

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  • Mental Health And Police Violence: How Crisis Intervention Teams Are Failing

    More than 2,700 police departments in the U.S. have crisis intervention teams aimed at responding to mental health crises with fewer arrests and less violence, but the death of Daniel Prude in Rochester police custody offers clear lessons in the shortcomings and misuse of the CIT model. A lack of adequate mental health services across the country, coupled with superficial training of the police, too often means a police response to a crisis will not de-escalate the situation or lead to meaningful help for the person in crisis. A recent study found CITs have not shown they will lower violence.

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  • Police have shot people experiencing a mental health crisis. Who should you call instead?

    Daniel Prude's death in police custody illustrates a common flaw in how police respond to mental health crises, but reform advocates disagree on whether to improve police training or bypass police almost entirely. Mental health crises make up a large share of police calls, jailings, and fatal police shootings. Most police training on mental health responses is limited to 4-12 hours. Some departments put at least some officers through crisis intervention training. But critics of police-focused responses prefer non-police response teams, in use in a few cities.

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